Customer Relations Management - Performance System: A new standard with valueforce 4.1
CRM performance systems are replacing traditional CRM systems!
Traditional CRM systems are becoming obsolete. A modern CRM should not operate as a standalone solution but should be seamlessly integrated with a dynamic, economic calculation. This calculation is directly linked to standardized accounting and competitive analyses, transforming the CRM system into a CRM performance system.
This new, modern performance system creates an important foundation for precise and flexible quotes that take current capacities, cost structures, and market situations into account in real time. The effects of, for example, reduced capacity utilization, personnel costs, or energy cost changes on product costs can not only be analyzed but also immediately integrated into the often necessary cooperation with the customer. This creates an unprecedented level of transparency that makes it possible to present prices and their composition in a comprehensible manner and to adjust them together with the customer.
The modern CRM performance system thus provides the basis not only for greater sales success but also for efficient customer controlling. Companies can optimize their processes, increase efficiency, and at the same time strengthen the trust and satisfaction of their customers, thereby sustainably improving their competitiveness.
valueforce 4.1 provides the necessary CRM performance standard.